These Terms & Conditions govern your use of the de9999 platform, including all casino games, sports betting, payment services, and promotional offers available to players in Bangladesh. By registering an account or using any de9999 service, you confirm that you have read, understood, and agreed to these terms in full.
Important Notice: These Terms & Conditions constitute a legally binding agreement between you (the player) and de9999. This document was last updated in January 2026. de9999 reserves the right to amend these terms at any time. Continued use of the platform following any amendment constitutes acceptance of the revised terms. Players are encouraged to review this page periodically. All content is in English and applies to players accessing de9999 from Bangladesh.
The following key principles summarise the most important aspects of your agreement with de9999. Please read each full section below for complete detail.
de9999 is strictly an adults-only platform. You must be at least 18 years of age to register an account, make a deposit, place a bet, or participate in any game or promotion offered by de9999. Age verification is carried out at registration and at the point of first withdrawal.
All transactions on de9999 are conducted in Bangladeshi Taka (BDT). Deposits and withdrawals are processed via bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and BRAC Bank. Players are responsible for ensuring that payment details provided are accurate and belong to them.
All bonuses and promotional offers on de9999 are subject to specific wagering requirements, minimum odds, time limits, and eligible game restrictions. Bonus funds cannot be withdrawn until all wagering conditions are fully met. Attempting to abuse bonus terms may result in bonus forfeiture.
Players must not use software tools, automated betting systems, or exploits to gain an unfair advantage on de9999. Collusion, match-fixing, arbitrage abuse, and any form of fraud will result in immediate account suspension and forfeiture of all balances without prior notice.
You are solely responsible for maintaining the confidentiality of your de9999 login credentials. de9999 will never ask for your password via email, live chat, or any other channel. Any activity that occurs under your account is your responsibility unless you have reported a compromise to support.
Players are solely responsible for ensuring that their use of de9999 complies with all applicable laws in their jurisdiction. de9999 operates as an offshore platform. It is each player's responsibility to determine whether online gambling is lawful in their location before registering or depositing.
By accessing the de9999 website at https://de9999.app, creating a player account, making a deposit, placing a wager, or claiming any bonus or promotional offer, you confirm that you have read these Terms & Conditions in their entirety and that you agree to be legally bound by them. If you do not agree with any part of these terms, you must not use the de9999 platform.
These Terms & Conditions apply to all users of de9999, including registered players, visitors browsing the platform without an account, and any person accessing de9999 from Bangladesh or any other jurisdiction. Your continued use of the platform constitutes your ongoing acceptance of the most recent version of these terms as published on this page.
de9999 reserves the right to modify, update, or replace any part of these Terms & Conditions at any time without prior individual notice. Changes take effect from the date of publication on this page. Where a change is material, de9999 may notify registered players via the email address associated with their account, but this is a courtesy and not an obligation. It is your responsibility to review this page regularly.
These Terms & Conditions are written in English. In the event of any discrepancy between an English-language version of these terms and any translated version that may be made available for reference purposes, the English-language version shall prevail in all respects.
These Terms & Conditions, together with de9999's Privacy Policy, Responsible Gaming Policy, Bonus Terms, and any applicable game-specific rules, constitute the entire agreement between you and de9999 with respect to your use of the platform. They supersede all prior discussions, representations, and agreements relating to the same subject matter.
18+ Only: de9999 is strictly an adults-only platform. You must be at least 18 years of age to use any part of the de9999 service. Playing for persons under 18 is prohibited under any circumstances, including playing on behalf of a minor or allowing a minor to use your account.
To register and use a de9999 account, you must satisfy all of the following eligibility requirements at the time of registration and for the entire duration that your account remains open:
de9999 conducts age verification checks at registration and at the point of first withdrawal. You may be required to submit identity documentation confirming your date of birth, including a national identity card (NID), passport, or other government-issued document. de9999 reserves the right to suspend account access and withhold withdrawals pending successful age verification.
If any player is found to be under 18 years of age, their account will be closed immediately, all pending withdrawals will be cancelled, and any deposits made will be returned to the payment method used. de9999 will not pay winnings to any player who was underage at the time of play.
de9999 provides its services to players in Bangladesh. It is the player's sole responsibility to determine whether accessing and using de9999's services is lawful in their jurisdiction. de9999 makes no representation that its services are appropriate or legally available in any specific jurisdiction. Players who access de9999 from a jurisdiction where online gambling is prohibited do so entirely at their own risk and legal responsibility.
To access de9999's real-money gaming services, you must create a registered player account. Registration is free. During registration, you will be required to provide accurate and truthful personal information including your full name, date of birth, mobile number, and a valid email address. Providing false information at registration is a breach of these terms and may result in immediate account closure and forfeiture of all balances.
Each player is permitted to hold only one active de9999 account. Creating multiple accounts — whether under the same name, different names, different email addresses, or different mobile numbers — is strictly prohibited. If de9999 identifies multiple accounts linked to the same individual, all accounts except the first registered account may be closed and any balances forfeited. Bonuses claimed across duplicate accounts will be voided.
You are responsible for maintaining the confidentiality of your de9999 username and password. You must not share your account credentials with any third party. de9999 will never contact you to request your password. If you suspect that your account credentials have been compromised, you must change your password immediately and notify de9999 support at [email protected] without delay.
All activity that occurs under your de9999 account — including bets placed, deposits made, and bonuses claimed — is your responsibility unless you have notified de9999 of a suspected account compromise prior to such activity taking place.
You must keep the personal information associated with your de9999 account accurate and up to date. If your mobile number, email address, or any other registered detail changes, you must update your account promptly. de9999 is not responsible for failed notifications, payment processing errors, or verification failures arising from outdated account information.
de9999 applies Know Your Customer (KYC) procedures to player accounts. You may be required to submit identity and address verification documents at any stage — including at registration, when requesting a withdrawal, when claiming a high-value bonus, or when de9999's risk management systems flag an account for review. KYC documents may include a national identity card, passport, driving licence, or recent utility bill. Failure to provide requested documents within a reasonable timeframe may result in account suspension.
All transactions on de9999 are denominated in Bangladeshi Taka (৳ BDT). de9999 does not charge fees on standard deposits or withdrawals, though your payment provider (for example, bKash, Nagad, or your bank) may apply their own transaction charges, which are your responsibility.
de9999 currently accepts deposits and withdrawal requests via the following methods:
The availability of specific payment methods may vary from time to time. de9999 reserves the right to add or remove payment options without prior notice.
Deposits made via bKash, Nagad, Rocket, and Upay are typically credited to your de9999 BDT wallet instantly or within a few minutes of confirmation. Deposits via bank transfer may take longer depending on your bank's processing time. Minimum and maximum deposit amounts are displayed in the de9999 Cashier section and may vary by payment method.
You must only deposit funds that belong to you and originate from a payment account registered in your own name. Depositing funds on behalf of another person, using a shared payment account, or using proceeds of unlawful activity is strictly prohibited and will result in immediate account closure.
Withdrawal requests are processed to the same payment method used for the most recent qualifying deposit, wherever technically possible. de9999 reserves the right to request KYC documentation before processing any withdrawal. Minimum and maximum withdrawal amounts apply and are displayed in the de9999 Cashier section.
Withdrawals to bKash and Nagad are typically processed within minutes to a few hours of approval. Bank transfer withdrawals may take 1–3 business days. Processing times are based on Bangladesh Standard Time (BST, UTC+6). de9999 is not responsible for delays caused by your payment provider's internal processing schedules.
To be eligible to withdraw, your account must have completed age and identity verification. Any active bonus funds must have met their applicable wagering requirements before the associated winnings can be withdrawn. Real-money funds deposited without a bonus attached may be withdrawn at any time subject to standard verification and minimum amount requirements.
de9999 offers a range of bonuses and promotional incentives to both new and existing players, including welcome bonuses, deposit match offers, cashback promotions, free spins, and tournament prize pools. Each promotion is governed by its own specific terms, which are published alongside the offer on the de9999 promotions page. In the event of any conflict between a promotion's specific terms and these general Terms & Conditions, the promotion-specific terms shall prevail for that promotion.
Bonus funds awarded by de9999 are subject to wagering requirements that must be completed before any winnings derived from bonus funds can be withdrawn. The applicable wagering requirement multiplier, eligible games, minimum odds (for sports bonuses), time limit, and maximum bet size during bonus play are all specified in the individual promotion terms. Playing with a bonus active on ineligible games may void the bonus and any associated winnings.
New de9999 players may be eligible for a welcome bonus of up to ৳20,000 on their first qualifying deposit. The welcome bonus is available to one account per player, per household, per device, and per IP address. Players who attempt to open multiple accounts to claim the welcome bonus multiple times will have all bonus claims voided and their accounts closed.
de9999 actively monitors accounts for bonus abuse, which includes but is not limited to: opening multiple accounts to claim a bonus more than once, placing opposing bets on the same event to meet wagering requirements without meaningful risk (commonly known as bonus hunting or arbitrage), using automated software to exploit bonus mechanics, and collusion between multiple player accounts. Where bonus abuse is identified, de9999 reserves the right to void the relevant bonus, reverse any winnings generated from that bonus, and close the offending account without prior notice.
de9999 provides access to games supplied by third-party providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. Each game operates according to its own individual rules and paytable information, which are accessible within the game interface. Players are responsible for familiarising themselves with the rules of any game before placing real-money wagers.
All RNG-based games (slots, virtual table games, and crash games) on de9999 use certified random number generation technology supplied and independently audited by the relevant game provider. de9999 does not manipulate game outcomes. Results are determined at the moment of each game round and cannot be altered retroactively.
Live dealer games streamed on de9999 are operated by Evolution Gaming, Ezugi, and Pragmatic Play Live. These games are subject to the rules and regulations of the streaming provider, which are displayed within each live game interface. In the event of a technical disconnection during a live game round, the round outcome will be determined according to the provider's disconnection policy, which is published in the game rules for each live title.
Bets placed on sports markets — including cricket (BPL, IPL, T20 World Cup, ICC events, Bangladesh Tigers fixtures), football, kabaddi, and hockey — are subject to de9999's sportsbook rules. Bets are accepted at the odds displayed at the time of placement. In-play bets are accepted subject to market availability and may be suspended at any time. de9999 reserves the right to void any bet where an error in odds pricing is identified, where a market is settled incorrectly, or where there is evidence of match-fixing or irregular betting patterns.
In the event of a game malfunction, software error, or connectivity failure that results in an indeterminate game outcome, de9999 reserves the right to void the affected game round and return the relevant stake to the player's BDT wallet. de9999 is not liable for any losses incurred as a result of system errors, platform outages, or third-party provider failures beyond its reasonable control.
The following conduct is strictly prohibited on de9999 and will result in immediate account suspension and forfeiture of balances:
de9999 is committed to promoting responsible gambling practices among all players on its platform. Online gambling should be an enjoyable form of entertainment. de9999 provides a range of tools to help players maintain control over their gambling activity. These tools are available to all registered players from the account settings panel at any time.
If you are experiencing any of the following, we encourage you to use the responsible gaming tools available in your account or to contact de9999 support immediately:
For independent guidance and support on problem gambling, we encourage affected individuals in Bangladesh to seek assistance from a qualified counselling or mental health service. de9999's support team can be reached at [email protected]. 18+ only. Please play responsibly.
de9999 reserves the right to suspend, restrict, or permanently close any player account at any time, with or without prior notice, where de9999 reasonably determines that any of the following circumstances apply:
Players may request to close their de9999 account at any time by contacting support at [email protected]. Voluntary account closure requests will be processed within a reasonable timeframe. Any real-money balance remaining in a voluntarily closed account (where the player is not in breach of these terms) will be returned to the player's registered payment method after standard verification. Active bonus balances are forfeited upon voluntary closure.
Upon account closure — whether voluntary or initiated by de9999 — the player loses access to all account features including their transaction history, active bonuses, and any unredeemed loyalty rewards. Where an account is closed for breach of these terms, de9999 reserves the right to forfeit all balances, both real-money and bonus, without compensation.
If you believe that de9999 has acted incorrectly in closing or suspending your account, you may submit a formal dispute to [email protected]. de9999 will review all disputes in good faith and respond within a reasonable timeframe. All dispute decisions made by de9999 following a full review are final. de9999 operates as an offshore platform; players are responsible for compliance with all applicable local laws in Bangladesh regarding online gambling.
Contact de9999 Support: For any questions about these Terms & Conditions, account status, payments, or responsible gaming tools, contact the de9999 team at [email protected]. Support is available 24/7, Bangladesh Standard Time (BST, UTC+6).
Now that you've reviewed the de9999 Terms & Conditions, you're ready to explore everything the platform has to offer — from live cricket betting and premium slots to a full live casino experience, all in BDT.